Terms of Service

brynter.com · Last updated: 1 January 2025

Operator

brynter.com is operated by PE brynter.com, EDRPOU 54691138, Business Center Gulliver, 1A Sportyvna Square, Kyiv, 01001, Ukraine. Contact: contact@brynter.com, +380 509 497 5898. These Terms govern site use and escape room bookings; using the site or booking means you accept them.

Booking, price and cancellation

A booking request is confirmed only by our written confirmation and, where required, payment. Before you confirm, we disclose the service, total price in UAH, payment terms, date and place, cancellation/refund rules and complaint route. Availability is not guaranteed until confirmation. Cancellation and rescheduling follow the rules shown before booking; if we cancel, you may choose a replacement or a refund of amounts paid.

Conduct and IP

Follow venue rules, staff instructions and safety notices. We may refuse or end participation for unsafe, unlawful or disruptive conduct. Do not damage props, disclose solutions or record where prohibited. Site content, room designs and trademarks belong to us or our licensors; no copying without written permission.

Liability and complaints

We provide the site and services with reasonable care. To the extent permitted by law, we are not liable for indirect or consequential loss or events beyond our reasonable control. Nothing excludes liability that cannot be excluded under Ukrainian law. Complaints: contact@brynter.com or +380 509 497 5898.

Legal framework

Ukrainian law applies, including Law of Ukraine 'On Electronic Commerce' No. 675-VIII of 03.09.2015 and Law of Ukraine 'On Consumer Protection' No. 1023-XII of 12.05.1991.

Contact form

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