Privacy Policy
How brynter.com collects, uses, stores, shares and protects personal data submitted through booking and contact forms, and how you can exercise your rights.
1. Data controller
brynter.com, sole proprietor (PE), registration code 54691138, Business Center Gulliver, 1A Sportyvna Square, Kyiv, 01001, Ukraine. Email: contact@brynter.com; phone: +380 509 497 5898. Managing Director: Elena Meyer. Processing follows the Law of Ukraine 'On Personal Data Protection' No. 3624-IX of 12.03.2024.
2. Data we collect
Name, email address and phone number; booking details such as service, date, place and notes; the content of messages sent through our forms; and technical data including IP address, device and browser details and cookie identifiers.
3. Purposes and legal bases
We process data to conclude and perform your booking, to answer enquiries and complaints, to keep accounting and tax records as required by law, to send marketing only with your separate consent, and to set non-essential cookies and analytics only with your prior consent.
4. Recipients and retention
Data may be shared with hosting, payment, email and IT support providers acting as processors, and with public authorities where required by law. We do not sell personal data. Booking and accounting records are kept for the periods required by Ukrainian law; enquiries up to 24 months; marketing data until consent is withdrawn.
5. Your rights
You may request access, rectification, erasure, restriction or portability, object to processing and withdraw consent at any time by writing to contact@brynter.com. You may complain to the Ukrainian Parliament Commissioner for Human Rights.
6. Cookies and marketing
Non-essential cookies and trackers are set only after informed consent, never pre-ticked, and consent can be withdrawn at any time. Marketing consent is requested separately from booking consent. See our Cookie Notice.
7. Complaints, cancellation and refunds
Before you reserve we disclose the service characteristics, total price, payment terms, performance date and place, cancellation and refund rules and the complaint procedure, in line with the Law of Ukraine 'On Consumer Protection' No. 1023-XII of 12.05.1991 and the Law of Ukraine 'On Electronic Commerce' No. 675-VIII of 03.09.2015.
8. Language
Consumer information is available in Ukrainian; this English version is additional, per the Law of Ukraine 'On Ensuring the Functioning of Ukrainian as the State Language' No. 2704-VIII of 25.04.2019.