Step 01 · Request procedure

BK-01 From request to confirmed slot

A request is not a confirmed slot

Submitting the form starts a conversation with the host. Nothing is charged and no room is taken. We read the date, format and team size you sent, check the calendar, and reply with the slot we can hold plus a written quote for your group.

  1. You send the request with a preferred date, format and team size.
  2. The host checks the room, the format capacity and the arrival time.
  3. You receive a quote by email: held slot, total cost and the 20% deposit line.
  4. The slot is locked only after you confirm the quote and the deposit clears.

Dates stay open for other teams until the quote is confirmed, so we answer requests in the order they arrive. Weekday private rooms start at UAH 1,800 per team up to 4 players, plus UAH 350 per extra player.

Open the request form See what the quote covers

Op. code BK-04 / Reservations

Request your slot

Tell us the date, the format and the team size. This is a request: the host confirms the final slot and the total cost before any payment is taken.

Your request goes straight to the host. You will move to a confirmation page, and the final slot and quote follow by email.

SEC 05 / TERMS

Pricing, deposit and cancellation

Every rate below is quoted per team unless it says per person. The host confirms the final slot and total before you pay anything.

Rate card

Weekday private room, up to 4 players
UAH 1,800
Each extra player
UAH 350
Evening and weekend sessions
+15%
Corporate format, per person
from UAH 700
Deposit to hold a slot
20%
  • Included in every booking: private use of the room, host briefing, a short debrief after the final puzzle, and one team photo.
  • Corporate formats: Split Squad 6 to 24, Full Team 8 to 48, Leadership Lab 6 to 12. Facilitator-led briefing and invoice support. No psychometric or guaranteed outcome claims.
  • Cancellation: free reschedule up to 48 hours before the start time. Inside 48 hours the 20% deposit is held. Read the booking, cancellation and refund policy.
  • Payment: invoice and bank transfer for companies, card or transfer for private groups. The balance is due on arrival, after the host confirms the slot and total.
  • Safety and age: no horror themes, gore, restraints or real confinement. Rooms are monitored and ventilated with exit buttons, and guidance runs from 10+ to 14+ depending on the room. Details sit in the safety and age policy.

05 / Contact backup

Questions before you reserve?

Write or call the booking desk for accessibility notes, corporate quotes, or a date that is not on the board yet. A host reads every message.

Accessibility requests are best added to the notes field of the booking request form so the host can prepare the room. Corporate team pricing and city options are listed under locations and pricing. Slots and totals are confirmed by the host before payment.